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Category Archives: News

(IT) Qualità dei servizi offerti: un processo disegnato per il reparto assistenza clienti

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Process-driven systems and organizations: a process designed for the sales department.

On December 5, 2017, Posted by , In CRM operational,News, By ,,, , With No Comments

We at VTECRM are deeply convinced that organizations can be seen as physical systems, and similarly to production (ERP) and accounting (MRP) aspects can be connected to IT systems and thus participate in the industrial revolution currently under way and become part of the IoT world. Implementing processes related to…

Main-process and sub-process driven systems: real help for organizations

When dealing with the topic of Process Driven Systems, you will very likely come across the concepts of human-based versus process-based systems. Based on a superficial interpretation, process-based systems seem to be preferable as they are capable of reaching higher levels of performance without being affected by the unpredictability of…

VTENEXT: a simple management of complex process of assistance

On October 18, 2017, Posted by , In News, With 1 Comment

VTENEXT, our CRM process driven solution, enables automated management of all business processes involving customers, from sales to customer and marketing. These processes are often complex and are handled with various IT solutions. Our application allows you to manage, with a single platform, business processes that involve different business areas…

Managing of service contracts with VTECRM

On October 17, 2017, Posted by , In News, With No Comments

With BPM features of VTENEXT, the latest version of VTECRM  you can automate business processes and model the CRM solution according to your needs. Digitalizing processes means reviewing and drawing them, using the technology to simplify and automate their execution and using exchanges of information that take place at all…